How it Works

How to Sell Products or Services on Siuhuu:

  • Step 1: sign up Sign up
  • Get started by creating a free account.
  • Sign up using your Google account or create a new account with your email.
  • Step 2:edit profile Edit Profile
  • Fill out the required fields with your information to complete your profile.
  • Step 3: payout details Enter Payout Details
  • Choose one payout method to receive payments:
    • For Overseas Businesses (Australia, New Zealand, US, Canada, etc.):
      • Stripe & Afterpay:
        • Enter your bank account details for payouts.
        • Afterpay will be automatically available once verified.
        • Use an account that has not been previously linked to your own business Afterpay account.
        • Avoid using a savings account if you want to enable Afterpay in your store.
      • PayPal: Link your PayPal account if you have one.
        • Link your PayPal account if you have one.
        • You can use both Stripe and PayPal for more payment options, but it's not required.
      • Note: Stripe, Afterpay, and PayPal are not available in the Pacific regions.
    • For Pacific Region Sellers:
      • Vodafone (M-Paisa, M-Tala, M-Vatu, E-Moni)
      • Digicel MyCash
      • Local bank account
  • Once you set up and verify your payout method, you can start receiving payments.
    • Step 4: add listing Add New Listings

    List your products or services by clicking "Add New Listing" or the + button. Fill out all relevant fields with accurate details.

    • Listing Type:
      • One item: Select this option if you have only one stock of your product.
      • More than one: Select this option if you have multiple stock available.
    • Pricing Options:
      • Special Price: Tick this box only if you're offering a sale price for a limited time.
      • Allow Custom Quote: Tick this box if you allow customers to request a custom quote for your products or services.
  • Shipping Options:

    • Choose the shipping method that suits your business:

    • Courier Pickup (Only Available Overseas - Australia, US, Canada, etc.)
      • This automated process involves printing shipping labels, preparing packages, and scheduling a courier to pick them up from your house or warehouse for efficient order fulfillment.
      • Not available in the Pacific regions.
    • Manual Shipping (Available Everywhere, Including the Pacific)
      • You handle shipping yourself by delivering the package personally or dropping it off at a courier company of your choice.
    • Pick-Up Option:
      • If you offer a pick-up service, customers can collect their order directly from your specified location.
  • Currency:
    • All prices on Siuhuu are displayed in Australian Dollars (AUD).
    • Customers can view prices in their local currency using Siuhuu’s currency selector tool.

    How to Buy Products or Book Services on Siuhuu:

    • 1. Sign Up: Create a Siuhuu account with your details and verify it.
    • 2. Browse: Search for the product or service you want, or explore categories.
    • 3. Add to Cart: Add your chosen items to the cart. You can only add multiple items from the same store at a time.
    • 4. Checkout: Enter your shipping details, select a payment method, and confirm your order.
    • For services: Choose your preferred dates and confirm your booking.
    • 5. Track Order: Use the tracking number provided by the seller to track your order.
    • 6.Receive & Review: Inspect the received products, mark the order received, and leave a review if satisfied to support the store.
    • For products: Inspect your order upon arrival, mark it as received, and leave a review if satisfied to support the store.
    • For services: Mark the service as complete, then leave a review to support the business.
    • 7. Customer Support: Reach out to Siuhuu’s customer support for any concerns or assistance.

    Payment Options

    • Credit/Debit Card & Other Payment Methods: -Securely pay for your orders through available payment options.
    • Afterpay (Not Available in Pacific Regions): -Shop now and pay in 4 interest-free installments. Available in selected countries only.
    • Vodafone M-Paisa (Fiji Only) : -If you're in Fiji, you can conveniently pay for products and services using M-Paisa.

      • 🔒 Always ensure the security of your personal and financial information while shopping online.

    Payment Transaction Process

    • 1. Customer Places an Order -The customer purchases a product or service on Siuhuu.
    • 2. Payment Processing -The payment is securely held by Stripe, PayPal or Vodafone M-Paisa until the order is completed.
    • 3. Seller Confirms Shipment -The seller has 5 days to confirm and ship the order. If they fail to do so, the order will be cancelled, and the funds will be refunded to the customer.
    • 4. Order Delivery & Confirmation
    • For products: Customers have 4 days (domestic orders) and 14 days (international orders) to confirm receipt.
    • If no confirmation occurs within the specified time, the order is automatically marked as received, and funds are released to the seller.
    • 5. Funds Transfer - Stripe and PayPal typically take around 7 days to transfer the funds from the Stripe balance to the seller's bank account.